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What OpenVox Is
Why OpenVox
Products
+ Get Support
© 2026 The OpenVox contributors. Released under the Apache-2.0 License.
diff --git a/get-support.html b/get-support.html new file mode 100644 index 0000000..b8fa040 --- /dev/null +++ b/get-support.html @@ -0,0 +1,112 @@ +--- +pageId: get-support +title: "Get Support — OpenVox" +description: "Ways to get technical help with OpenVox: free peer support from the community, plus commercial partners offering consulting, training, and custom development." +--- ++ Vox Pupuli is an open source community group and offers no commercial support of its + own. For free, peer support, join the community on + Slack + or see the other channels at + voxpupuli.org/connect. +
++ For contracted support, training, or custom development, the following companies + offer commercial OpenVox and Puppet services. Vox Pupuli does not vet or endorse + these providers beyond listing them here. Looking to support the project itself + rather than get help from it? See how to + get involved. +
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+ + Supports Puppet and OpenVox users across the EMEA region with training, custom + development, and consulting. +
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+ + Contributed the original community builds that became OpenVox and continues to + take a leading role in its development. Offers OpenVox support plans and custom + development. +
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+ + How the OpenVox software meets Section 508 accessibility standards. +
++ The Voluntary Product Accessibility Template (VPAT) is a document that describes + how an information technology (IT) product, such as software, hardware, or + web-based applications, meets the accessibility standards defined by Section 508 + of the US Rehabilitation Act. This VPAT describes the accessibility features of + the OpenVox open-source project. +
+ ++ This VPAT is based on a review of the OpenVox tool and project documentation, + including the project website and the software documentation. It also references + upstream documentation from the + puppet.com + website. +
+ ++ OpenVox is a command-line utility for configuring, automating, and managing + computer infrastructure. It is designed as a server-agent model, driven by a + plain-text codebase. This means that once installed and configured, most users' + interactions will be via writing or editing code in their text editor of choice. + Users with accessibility needs may configure their editors with the assistive + technologies they rely on. +
++ Administering, configuring, or using the software generally involves editing files + on the filesystem and executing commands. Like other command-line tools, this + software can be used with screen readers and other assistive technologies to + access the command-line interface to perform these operations. The OpenVox + software interface itself is not optimized for use with assistive technologies. + Users with accessibility needs may configure their command line terminal and + editors with the assistive technologies they rely on. +
+ +OpenVox does not have any web-based features, so this section does not apply.
+ +OpenVox does not include any telecommunications features, so this section does not apply.
+ +OpenVox does not include any video or multimedia features, so this section does not apply.
+ +OpenVox is an open-source command-line utility and does not meet the requirements of this section.
+ ++ OpenVox is a command-line utility and does not include a graphical user interface + (GUI or TUI) that could be used with assistive technologies. This section does not + apply. +
+ +OpenVox does not include any functional performance criteria.
+ ++ The OpenVox project provides built-in documentation in the form of Unix man pages + and help function output. This documentation is accessible using screen readers + and other assistive technologies. The Vox Pupuli project publishes online + documentation in HTML format, which is accessible using screen readers and other + assistive technologies. The documentation includes installation instructions, + tutorials, best-practice guides, and other resources. However, this documentation + is not designed with accessibility needs in mind and may be difficult to read with + some screen readers and other assistive technologies. The project does not offer + any support services for users with disabilities. +
++ As the OpenVox project is a fork of the formerly open source Puppet project, users + often also refer to the upstream Puppet documentation. This upstream documentation + includes installation and configuration instructions, conceptual guides, language + references, and other resources. However, this upstream documentation is not + designed with accessibility needs in mind and relies on Javascript in the browser + for basic functionality. This may make it difficult to read or navigate with some + screen readers and other assistive technologies. +
++ Like most technical documentation, OpenVox and Puppet documentation may be + technical and difficult for non-technical users to understand. +
+ ++ OpenVox is an open-source command-line utility that provides basic accessibility + features for users who rely on assistive technologies. However, the software is + not optimized for use with assistive technologies and may require significant + customization to be accessible to all users. Users with accessibility needs may + configure their command line terminal and editors with the assistive technologies + they rely on. The project provides accessible online documentation, but may not be + suitable for non-technical users. +
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